Frequently Asked Questions
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We offer a range of products. We are focused on the slow-making of our products, so we produce fiber arts that are all handmade and limited in quantity when posted. Our products range from patches and keychains to shawls and blankets. Every piece curated with love and trust
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Care instructions are provided with each piece. Handmade items require gentle handling to maintain their quality and longevity.
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Our products often feature multiple colors, are vibrant and bold, and are truly one-of-a-kind. Every piece holds meaning, care, and a story. We truly believe that your story matters and deserves to be seen by the world, and hope this starts the process!
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Each piece is handmade in small batches using quality materials. Pricing reflects the time, skill, and care required to create each item.
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No. Due to the handmade and small-batch nature of these items, all sales are final. Returns and exchanges are not accepted.
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Each piece is handmade in limited quantities. Once an item is purchased, it cannot be restocked or resold in the same way as mass-produced goods.
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Changes of mind are not eligible for refunds or exchanges. Please review product descriptions, sizing, and photos carefully before completing your purchase.
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If your order arrives damaged in transit, please contact me within 48 hours of delivery with photos of the damage so the issue can be assessed.
Eligible cases may be resolved through repair or replacement at my discretion.
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No. Variations in color, texture, stitch pattern, or size are a natural part of handmade work and are not considered defects.
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Orders are processed within 3-7 business days. Once shipped, delivery times are determined by the carrier.
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At this time, shipping is available within the United States only.
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Yes. Tracking information will be provided once your order ships.
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Once an order has shipped, delivery timelines are managed by the carrier. I am not responsible for delays or lost packages caused by the shipping provider.
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Each piece is handmade, and slight variations in color, texture, or stitch pattern are natural and expected. These variations are part of what makes each item unique.
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Items may be repeated in similar styles or colorways, but no two pieces are identical.
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Materials are listed in each product description. If you have known allergies or sensitivities, please review materials carefully before purchasing.
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Pieces are created in a home studio environment shared with cats. While materials are handled thoughtfully and care is taken during preparation, complete removal of pet hair is not possible. If you have severe allergies, please take this into consideration before purchasing.